This incident has been resolved. If you experience any further performance issues with your WhosOnLocation service please contact our support team at firstname.lastname@example.org
Posted Feb 20, 2020 - 00:57 UTC
Our engineers have identified a scaling bottleneck which has caused degraded performance. This component has been updated and performance has been restored to normal.
Posted Feb 19, 2020 - 23:16 UTC
We are experiencing an issue with one or more of our WhosOnLocation servers which may impact your WhosOnLocation experience. Some customers may be experiencing a degraded performance with their WhosOnLocation service which may impact their ability to sign in/out people through Kiosks or through Sign In/Out Manager. Our engineers are working to resolve the performance issue as soon as possible.
Posted Feb 19, 2020 - 21:27 UTC
This incident affected: Australia/New Zealand (au.whosonlocation.com, au2.whosonlocation.com, au3.whosonlocation.com, au4.whosonlocation.com).